If you are unhappy with our service we have complaints procedures, details of which are available by request to charles.scott@macbethscott.co.uk.
Please confirm if your complaint is in relation to General Insurance or Financial Services.
If you are unhappy with how we deal with your complaint, you may be able to refer your complaint to the Financial Ombudsman Service (FOS). The FOS website is www.financial-ombudsman.org.uk